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Friends & Family Test

 Kintbury and Woolton Hill Surgery Friends and Family Test

The Friends and Family Test is an important patient feedback tool that builds on the principle that people who use NHS services should have the opportunity to provide feedback on their experience. The information provided is of great benefit as it enables NHS service providers to gather continuous feedback from patients and to respond to issues raised.

All NHS providers, including GP Practices, will be asking the same question: How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?  

The data gathered will be published by NHS England and NHS Choices. We will also publish the results on our website and in the surgery.

If you would like to take part in this survey you can do so by clicking on the 'Have Your Say/Friend & Family Test' link on the top right hand side. If you prefer not to respond online, you can pick up and complete a paper version of the survey from your surgery. Completed forms can be left in the collection boxes in the surgery.

We would like to encourage as many patients as possible to respond to the survey. Your comments will help us to improve the service we provide and we value all comments both positive and negative. Please remember this is an ongoing feedback process. You can therefore, respond to the survey, if you wish, after each encounter with your surgery.

Thank you for your support



 
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