Kintbury and Woolton Hill Surgery Friends and Family Test
The Friends and Family Test is an important patient feedback tool that builds on the principle that people who use NHS services should have the opportunity to provide feedback on their experience. The information provided is of great benefit as it enables NHS service providers to gather continuous feedback from patients and to respond to issues raised.
All NHS providers, including GP Practices, will be asking the same question: How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?
Kintbury and Woolton Hill Surgery have teamed up with a company called I Want Great Care to help us gatherand process responses from our patients. I Want Great Care is the largest private provider of the NHS Friends and Family test and have full registration with the Information Commissioner. No information gathered by the company will be passed to third parties and the company uses up to date encryption and security processes to ensure that data is held securely.
The data gathered will be published by NHS England and NHS Choices. We will also be publishing the results on our website.
If you would like to take part in this survey you can do so by clicking on the link below which will take you to the I Want Great Care website. You can also access their website via the Internet or smartphone, by logging on to www.iwantgreatcare.org . If you prefer not to respond online, you can pick up and complete a paper version of the survey from your surgery. Completed forms can be left in the collection boxes in the surgery.
If you would like to see a live feed of our results please go to our Friends and Family test results below and click on the appropriate widget.
We would like to encourage as many patients as possible to respond to the survey. Your comments will help us to improve the service we provide and we value all comments both positive and negative. Please remember this is an ongoing feedback process. You can therefore, respond to the survey, if you wish, after each encounter with your surgery.
Thank you for your support
Click on the link below to complete a review for Woolton Hill surgery
Click on the link below to complete a review for Kintbury surgery
Click here for the results of the Family and Friends Survey:
Kintbury Surgery September 2017
Click here for previous results of the Family and Friends Survey :
Kintbury Surgery March 2017
Kintbury Surgery November 2016
Kintbury Surgery Oct 2016
Woolton Hill Oct 2016
Kintbury Surgery September 2016
Woolton Hill September 2016
Kintbury April 2016
Woolton Hill april 2016
Kintbury Surgery Sept2015
Woolton Hill Surgery Sept 2015
WH FFT Results July.docx
Kintbury FFT results July.docx
Kintbury and Woolton Hill Surgery Friends and Family Test May.docx
Kintbury March FFT Chart.docx
Woolton Hill March FFT Chart.docx
Kintbury Feb FFT chart.pdf
Woolton Hill Feb FFT chart.pdf
Woolton Hill Widget