How we use your information

• We collect and hold data about you for the purpose of providing you with safe and effective healthcare;
• In order to improve your care your information may be shared with companies who provide the following: NHS Digital (NHSD), IT services and support, delivery services, payment providers; Restore Medical, for secure offsite storage of patient records;
• We may share your information with other partners, including the West Berkshire Rural Primary Care Network (a PCN comprising of Kintbury & Woolton Hill, Hungerford and Lambourn Surgeries) and 3^rd parties: Berkshire Healthcare Foundation Trust for Mental Health and First Point Physiotherapy for MSK Services and Community Pharmacies.
• We are required by law to share some data from patients’ clinical records with NHS Digital under the General Practice Data for Planning and Research Directions 2021(GPDfPR). For more information, including how to opt-out of sharing of your records, please check NHS Digital online: Opt out of sharing your health records – NHS (www.nhs.uk)
• Personal data for all 0-19 year olds is shared with the SCW Child Health Information Services (CHIS) through Apollo Medical Software Solutions, System C as the Processor.
• Patients aged 13 or over can set their own opt-out choice using the online service, the telephone service, the NHS App or ‘print-and-post, completing a form by hand and sending it in nhs.uk/your-nhs-data-matters or call 0300 303 5678;
• Information sharing is subject to strict agreements on its use;
• We will only share your information outside of our partner organisations with your consent*;
• If you are happy with how we use your information you do not need to do anything;
• If you do not want your information to be used for any purpose beyond providing your care, please let us know so we can code your record appropriately;
• You can object to sharing information with other health care providers but if this limits your treatment options we will tell you;
• You may opt out of receiving text message reminders but in doing so means you will be unable to use the NHS App for:
  • Accessing your records
  • Ordering Repeat Prescriptions
  • Book appointments online
  • Using the NHS symptom checker (NHS 111)
• Our guiding principle is that we are holding your information in the strictest confidence;
• To protect our staff and premises we have CCTV cameras recording 24/7. If you need to speak to us about our CCTV please contact our IT Lead, John Glover on 01635 253324;
• If you have a data protection concern, our Data Protection Officer is Seraphim Patel, DPO via the Practice.

*Unless the health & safety of others is at risk, the law requires it, or it is required to carry out a statutory function. Request a copy of our IG Patient Privacy Policy for more details.