Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone or email.
In an emergency please call the surgery.
Dispensary
Kintbury and Woolton surgery are a dispensing practice. If you live more then 1 mile from a dispensing pharmacy (as the crow flies) you will be able to obtain your medicines from the surgery.
However, if you live within 1 mile of a dispensing pharmacy, the NHS rules specify that we are not permitted to dispense to you. We can issue a signed prescription or send your prescription electronically to your nominated pharmacy.
Collecting your prescription
You can usually collect your prescription 5 working days after you have ordered it (excluding weekends, bank holidays and half day closing) from requesting a prescription to availability for collection.
It would help us if you could collect your medications after 10am.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
The doctor will discuss with you the interval between review appointments and we will remind you when you need to be seen again.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.